Terms & Conditions

Last Udated: August 1, 2026

Welcome to Sanatan Trip. By accessing our website or booking any tour, pilgrimage, or travel service through us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or services.

1. Acceptance of Terms

By using the Sanatan Trip website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Booking & Confirmation

  • All bookings are subject to availability.
  • A booking is confirmed only after the required payment or deposit has been received and confirmed by Sanatan Trip.
  • Customers are responsible for providing accurate personal and travel information at the time of booking.

3. Pricing & Payments

  • All prices are quoted in Indian Rupees (INR) unless otherwise stated.
  • Prices may change without prior notice due to changes in taxes, transportation costs, government regulations, or supplier charges.
  • Full payment must be completed within the specified timeline to secure your booking.

4. Cancellation & Refund Policy

  • Cancellation requests must be submitted in writing via email or through our official contact channels.
  • Refunds, if applicable, will be processed according to the cancellation policy applicable to your tour package.
  • Processing charges, government fees, and third-party booking charges may be non-refundable.
  • Refund processing time may vary depending on the payment method and banking procedures.

5. Changes to Itinerary

Sanatan Trip reserves the right to modify tour itineraries, hotel accommodations, transportation, or sightseeing schedules due to weather conditions, government regulations, operational requirements, safety concerns, or circumstances beyond our control. Every effort will be made to provide suitable alternatives.

6. Travel Documents

Travelers are solely responsible for carrying valid identification documents, passports, visas, permits, and any other required travel documents. Sanatan Trip shall not be responsible for denied boarding or entry resulting from incomplete or invalid documentation.

7. Health & Fitness

Some pilgrimage and spiritual tours involve walking, climbing, or travel in remote areas. Guests should ensure they are medically fit to participate. Any existing medical conditions or dietary requirements should be communicated before the tour begins.

8. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering medical emergencies, trip cancellations, baggage loss, accidents, and other unforeseen events.

9. Customer Responsibilities

All travelers agree to:

  • Follow local laws, customs, and religious traditions.
  • Respect fellow travelers, guides, and local communities.
  • Avoid any behavior that may disrupt the tour.
  • Follow safety instructions provided by tour leaders and authorities.

Sanatan Trip reserves the right to remove any traveler whose conduct is disruptive, unsafe, or unlawful without any refund.

10. Limitation of Liability

Sanatan Trip acts as a travel organizer and coordinator. While we carefully select transportation providers, hotels, guides, and other service partners, we are not liable for:

  • Natural disasters or extreme weather.
  • Government restrictions or policy changes.
  • Flight, train, or bus delays or cancellations.
  • Acts of terrorism, strikes, or civil unrest.
  • Loss, theft, or damage to personal belongings.
  • Injuries, illnesses, or accidents beyond our reasonable control.

Our liability shall be limited to the amount paid directly to Sanatan Trip for the booked services, where permitted by applicable law.

11. Force Majeure

Sanatan Trip shall not be responsible for delays, cancellations, or failure to perform services due to events beyond reasonable control, including but not limited to natural disasters, pandemics, government restrictions, war, civil disturbances, transportation disruptions, or other force majeure events.

12. Website

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Copy, reproduce, or distribute website content without written permission.
  • Upload malicious software or harmful content.

13. Intellectual Property

All content on this website, including text, images, logos, graphics, videos, and designs, is the property of Sanatan Trip unless otherwise stated and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

14. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

15. Third-Party Services

Our website may contain links to third-party websites or services. Sanatan Trip is not responsible for the content, privacy practices, or services offered by third-party websites.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in Rajasthan, India, unless otherwise required by applicable law.

17. Changes to Terms

Sanatan Trip reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Sanatan Trip
Plot No.73, Pushpanjali Baikuntha,
Phase-2, Rukmini Vihar, Vrindavan,
Mathura, Uttar Pradesh, 281121, India
Website: www.sanatantrip.com
Email: tours@sanatantrip.com
Contact No.: +91-7017204805

Experience the Piligrimage Trip with us!